Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Kamdhenu / Infrastructure Scheme
|
-
|
195
|
1
|
-
|
-
|
-
|
Animal Registration for Pashupalan scheme
|
-
|
854
|
4
|
-
|
-
|
-
|
The Small Animal Rescue Management Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
| Animal Husbandry & Veterinary Services |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration of Cooperative Societies
|
-
|
21
|
-
|
-
|
-
|
-
|
| Cooperative Societies |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Deen Dayal Swasthya Seva Yojana (DDSSY)- New Enrollment
|
-
|
4788
|
3828
|
25
|
7
|
1
|
Deen Dayal Swasthya Seva Yojana (DDSSY) - Renewal
|
-
|
271255
|
245457
|
-
|
-
|
-
|
Home Isolation Permission(Covid Asymptomatic)
|
-
|
37526
|
36519
|
1
|
1
|
1
|
| Directorate of Health Services |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Inspection and certification of DG Set
|
7
|
24
|
1
|
24
|
24
|
24
|
| Electrical Inspectorate |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application of new power supply connection LT and HT voltage level
|
7
|
151
|
-
|
-
|
-
|
-
|
| Electricity |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Film Shooting Permission
|
-
|
-
|
-
|
-
|
-
|
-
|
| Entertainment Society of Goa |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Licence for Wholesale of IMFL/FL/CL
|
-
|
-
|
-
|
-
|
-
|
-
|
Licence for Retail Sale of IMFL,CL and FL in Packed Bottles
|
-
|
-
|
-
|
-
|
-
|
-
|
Licence for Retail Sale of IMFL,CL and Fl for Consumption
|
-
|
-
|
-
|
-
|
-
|
-
|
Transfer of Ownership of Licences(Sale) (if owner is not alive)
|
-
|
-
|
-
|
-
|
-
|
-
|
Other Excise Services
|
-
|
-
|
-
|
-
|
-
|
-
|
Label Registration
|
-
|
-
|
-
|
-
|
-
|
-
|
Excise Verification Certificate
|
-
|
-
|
-
|
-
|
-
|
-
|
| Excise |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Annual Returns
|
-
|
3020
|
-
|
-
|
-
|
-
|
Half Yearly Returns
|
-
|
3134
|
-
|
-
|
-
|
-
|
Annual returns of accidents and dangerous occurrence
|
-
|
2729
|
-
|
-
|
-
|
-
|
Application for approval of plant to construct, extend or take into use any building as factory or revision in plant and Machinery layout (FORM No.1(See rule 3))
|
90
|
735
|
617
|
186
|
155
|
1
|
Application for Registration and Grant or Amendment of Licence and Notice of Occupation (FORM No.2 (See rules 6 and 15))
|
21
|
182
|
106
|
120
|
77
|
1
|
Application for Renewal of Licence (FORM No.3 (See rule 9))
|
21
|
1197
|
982
|
159
|
98
|
1
|
Registration of Boilers under The Boilers Act 1923
|
30
|
71
|
2
|
40
|
40
|
40
|
Renewal of Boilers
|
30
|
929
|
803
|
24
|
16
|
1
|
Application for Registration and Grant or Amendment of Licence and Notice of Occupation (FORM No.2 (See rules 6 and 15))
|
21
|
311
|
262
|
123
|
83
|
2
|
| Factories & Boilers |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application for Issue of Initial NOC (FORM-I)
|
-
|
1135
|
1016
|
37
|
22
|
1
|
Application for Final NOC (FORM-F)
|
-
|
2804
|
2520
|
25
|
15
|
1
|
Application for Renewal of NOC
|
-
|
9899
|
9091
|
31
|
19
|
1
|
Application for Issue of Fire/Incident report
|
-
|
545
|
424
|
27
|
18
|
1
|
| Fire & Emergency |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Renewal/Extension of lease
|
30
|
114
|
50
|
113
|
96
|
1
|
Surrender of Plot
|
30
|
1
|
-
|
-
|
-
|
-
|
Issue of no due certificate
|
30
|
2
|
-
|
-
|
-
|
-
|
Issue of NOC for bank loan purpose
|
30
|
267
|
204
|
33
|
26
|
1
|
Change in name, product, constitution of allottee
|
30
|
131
|
62
|
103
|
91
|
1
|
Sublease of plot
|
30
|
313
|
155
|
50
|
81
|
1
|
Transfer of plot
|
30
|
369
|
215
|
39
|
73
|
1
|
Issuance of NOC for power connection
|
30
|
12
|
2
|
16
|
17
|
1
|
Issuance of NOC for tree cutting
|
30
|
13
|
-
|
-
|
-
|
-
|
Issuance of NOC for road cutting
|
30
|
13
|
1
|
1
|
-
|
1
|
Development of land prior to construction
|
-
|
-
|
-
|
-
|
-
|
-
|
Allotment of Plot/Land in Industrial Area
|
-
|
526
|
160
|
1
|
-
|
1
|
Application for water connection in Industrial Area
|
30
|
135
|
37
|
48
|
57
|
1
|
NOC for water connection in Industrial Area
|
30
|
24
|
-
|
-
|
-
|
-
|
| Goa Industrial Development Corporation |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration under The Goa State Incentives To Encourage Investments Scheme-Umbrella Scheme
|
-
|
55
|
34
|
-
|
-
|
-
|
Employee Subsidy Scheme
|
-
|
10
|
1
|
507
|
507
|
507
|
Interest Subsidy Scheme
|
-
|
3
|
-
|
-
|
-
|
-
|
Financial Incentives for Certification and Intellectual Property Rights Reimbursement Scheme
|
-
|
2
|
-
|
-
|
-
|
-
|
Incentives to Encourage Purchases from Local Suppliers Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Incentives to Industries for Training Prospective Employees Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Incentives to Green Investment Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
System for Incentive Schemes - Capital Subsidy Scheme
|
-
|
20
|
-
|
-
|
-
|
-
|
| Industries,Trade & Commerce |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application under R&D Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Common Application form for Grant of Incentives under the IT Policy,Goa 2018
|
-
|
26
|
23
|
-
|
-
|
-
|
Land/Builtup Area Rebate Scheme
|
-
|
2
|
-
|
-
|
-
|
-
|
Lease Rental Subsidy Scheme
|
-
|
10
|
4
|
1
|
1
|
1
|
Capital Investment Subsidy Scheme
|
-
|
2
|
2
|
-
|
-
|
-
|
Registration & Stamp Duty Subsidy Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Registration of Startup
|
-
|
288
|
247
|
127
|
99
|
1
|
Application under Grant for incubation centers within educational institutes scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Application under Interest Subsidy Reimbursement scheme
|
-
|
4
|
1
|
253
|
253
|
253
|
Registration of Incubators
|
-
|
8
|
5
|
-
|
-
|
-
|
Application under Stamp Duty Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Trademark Reimbursement scheme
|
-
|
5
|
1
|
295
|
295
|
295
|
Application under Technology Fellowship and Patent promotion scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Co Working Space/Incubators/Accelerators Subsidy scheme
|
-
|
26
|
7
|
253
|
274
|
153
|
Application under Prior Approval on R&D Expenditure
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Salary Reimbursement scheme
|
-
|
92
|
55
|
509
|
447
|
90
|
Application under Seed Capital scheme
|
-
|
79
|
37
|
132
|
150
|
101
|
Application under Skill Development Promotion scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under IPR Reimbursement scheme
|
-
|
5
|
2
|
199
|
199
|
199
|
Power Subsidy Scheme
|
-
|
4
|
1
|
-
|
-
|
-
|
Solar Power Subsidy Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Internet Subsidy Scheme
|
-
|
18
|
1
|
-
|
-
|
-
|
Salary Subsidy Scheme
|
-
|
16
|
6
|
199
|
199
|
199
|
Campus Recruitment Assistance
|
-
|
3
|
-
|
-
|
-
|
-
|
Patent Filing Reimbursement Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Quality Certificate Reimbursement Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Market Support Scheme for Smaller Business Units(PRE APPROVAL)
|
-
|
-
|
-
|
-
|
-
|
-
|
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)
|
-
|
-
|
-
|
-
|
-
|
-
|
Performance Linked Grant Scheme for Smaller Business Units
|
-
|
-
|
-
|
-
|
-
|
-
|
Interest Subsidy for Smaller Business Units
|
-
|
1
|
-
|
-
|
-
|
-
|
Lease Rental Rebate Scheme for Goan Diaspora
|
-
|
-
|
-
|
-
|
-
|
-
|
Capital Investment Subsidy Scheme for Goan Diaspora
|
-
|
-
|
-
|
-
|
-
|
-
|
Special Incentive Allowance Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Certification Program for Goan IT Professionals
|
-
|
3
|
-
|
-
|
-
|
-
|
Employee Training Program for IT Units
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Reimbursement of Expenses for Startups Operating from Leased/Privately Owned Premises scheme
|
-
|
42
|
19
|
405
|
356
|
80
|
Application under Skill Development Fee Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Matching Grant scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
| Information Technology, Electronics & Communications |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Inprinciple Approval
|
-
|
147
|
10
|
1
|
-
|
1
|
Unit Expansion
|
-
|
5
|
-
|
-
|
-
|
-
|
Register Business Grievance
|
-
|
4
|
-
|
-
|
-
|
-
|
| Investment Promotion Board |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Labour and Employment card
|
-
|
306870
|
222222
|
33
|
5
|
1
|
Integrated Returns
|
-
|
16900
|
-
|
-
|
-
|
-
|
Amendment for Shop & Establishment
|
15
|
846
|
682
|
29
|
8
|
1
|
Amendment for License of Contract Labour
|
15
|
265
|
239
|
34
|
18
|
1
|
Amendment for Inter State Migrant Workmen
|
15
|
42
|
26
|
66
|
17
|
6
|
Amendment for Establishment Employing Contract Labour
|
15
|
1416
|
1350
|
19
|
11
|
1
|
Amendment for Establishment Employing Migrant Labour
|
15
|
179
|
163
|
20
|
11
|
1
|
Notification of Vacancies (under Employment Exchange CNV Act 1959)
|
-
|
3370
|
3328
|
4
|
2
|
1
|
Online ER-I Returns
|
-
|
4141
|
-
|
-
|
-
|
-
|
Registration of Shop & Establishment ( FORM I [See rule 3,Statement under section 3(1) ] )
|
7
|
12899
|
9396
|
30
|
12
|
1
|
Registration of Establishment employing contract labour ( FORM I [ See rule 17(1) ] )
|
15
|
415
|
335
|
68
|
37
|
3
|
Grant of license for Contractor under inter-state migrant workmen ( FORM V [ See rule 7(2) ], FORM VI [See rule 7(3) ] )
|
15
|
275
|
214
|
60
|
30
|
1
|
Registration under Building and construction workers ( FORM I [See rule 23(1) ] )
|
15
|
341
|
238
|
110
|
59
|
1
|
Grant of license for Contractor under contract labour ( FORM IV [See rule 21(1) ], FORM V [See rule 21(2) ] )
|
15
|
1377
|
1098
|
61
|
32
|
2
|
Registration of Motor transport undertaking ( FORM I (See rule 4) )
|
-
|
18
|
4
|
140
|
140
|
140
|
Registration of Establishment employing migrant workmen ( FORM I [See rule 3(1) ] )
|
15
|
117
|
104
|
83
|
84
|
6
|
Renewal of Shop & Establishment ( FORM IV [See rule 6 ] )
|
7
|
50205
|
45702
|
20
|
8
|
1
|
Renewal of Grant of license for Contractor under contract labour ( FORM VII [See rule 29(2) ] )
|
15
|
5216
|
4668
|
50
|
25
|
1
|
Renewal Grant of license for Contractor under inter-state migrant workmen ( FORM IX [ See rule 14(2) ] )
|
15
|
545
|
478
|
45
|
19
|
1
|
Renewal of Motor Transport ( FORM I (See rule 4) )
|
15
|
176
|
140
|
149
|
138
|
8
|
Application for acknowledgement to advertise for recruitment or conduct/participate in Job Fair
|
-
|
493
|
280
|
1
|
2
|
1
|
| Labour & Employment |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Certificate for Verification of Weights & Measures and Its
|
-
|
-
|
-
|
-
|
-
|
-
|
License as Manufacturer of Weights or Measures
|
15
|
6
|
3
|
1
|
-
|
1
|
License as Dealers in Weights or Measures
|
15
|
14
|
8
|
57
|
35
|
23
|
License as Repairers of Weights or Measures
|
15
|
31
|
20
|
76
|
57
|
26
|
Registration of Manufacturers/Packer/Importer of packaged commodities
|
15
|
219
|
108
|
95
|
72
|
8
|
Renewal as Manufacturer of Weights or Measures
|
30
|
43
|
34
|
14
|
15
|
1
|
Renewal as Dealers in Weights or Measures
|
30
|
188
|
141
|
24
|
15
|
1
|
Renewal as Repairers of Weights or Measures
|
30
|
179
|
134
|
16
|
10
|
1
|
| Legal Metrology |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Trade Licence
|
-
|
-
|
-
|
-
|
-
|
-
|
Single application for Trade Licence and Labour
|
-
|
-
|
-
|
-
|
-
|
-
|
Application for Signage Licence
|
-
|
-
|
-
|
-
|
-
|
-
|
| Municipal Administration |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Birth Certificate(1971-to till date)
|
-
|
8
|
-
|
-
|
-
|
-
|
Death Certificate(1971-to till date)
|
-
|
6
|
-
|
-
|
-
|
-
|
| Planning & Statistics |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Consent to establish (Air & Water Act)
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate (Air & Water Act)
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for residential complexes
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for residential complexes
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for restaurant/shacks/marriage hall
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for restaurant/shacks/marriage hall
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for fabrication
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for fabrication
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for E-waste disposal
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for hazardous and other waste
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for plastic waste management
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for solid waste management
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorisation for biomedical waste treatment
|
-
|
-
|
-
|
-
|
-
|
-
|
Compliance Inspection
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorisation for battery waste treatment
|
-
|
-
|
-
|
-
|
-
|
-
|
Self Certification/Third Party Certification under Environment Registration
|
-
|
-
|
-
|
-
|
-
|
-
|
| Pollution Control Board |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Grievance registration
|
-
|
3913
|
2946
|
7
|
3
|
2
|
| Public Grievances |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Goa Telecom Infrastructure Policy,2020
|
30
|
317
|
182
|
52
|
36
|
27
|
Application for NOC for Road Cutting
|
30
|
70
|
1
|
62
|
62
|
62
|
Request for Water Connection
|
30
|
1510
|
527
|
102
|
76
|
1
|
| Public Works |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Sound Permission
|
5
|
473
|
431
|
2
|
2
|
1
|
Matriz Certificate
|
3
|
3473
|
3001
|
11
|
3
|
1
|
Domicile Certificate
|
5
|
3043
|
2792
|
8
|
5
|
1
|
Application for Gratuitous relief under natural calamity
|
15
|
150
|
143
|
1
|
1
|
1
|
Residence Certificate
|
5
|
656782
|
642772
|
3
|
2
|
1
|
Caste Certificate
|
10
|
175286
|
171260
|
8
|
5
|
1
|
Income Certificate
|
1
|
31312
|
29565
|
6
|
3
|
1
|
Divergence Certificate
|
5
|
49493
|
47299
|
4
|
3
|
1
|
Application for Partition of Land
|
-
|
216
|
42
|
199
|
175
|
1
|
Application for Conversion of land (Sanad)
|
-
|
4943
|
1360
|
94
|
85
|
1
|
Application for issuance of digitally signed survey plan
|
-
|
61651
|
46980
|
5
|
1
|
1
|
Property Registration-Mutation
|
-
|
-
|
-
|
-
|
-
|
-
|
| Revenue |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Nomination application
|
-
|
5
|
-
|
-
|
-
|
-
|
| State Election Commission |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Birth Certificate(1914-1970)
|
-
|
288645
|
282703
|
-
|
-
|
-
|
Death Certificate(1914-1970)
|
-
|
8603
|
5797
|
-
|
-
|
-
|
Correction in Birth/Teor Certificate
|
-
|
887
|
749
|
-
|
-
|
-
|
Correction in Death Certificate
|
-
|
46
|
31
|
-
|
-
|
-
|
Marriage Certificate (1914- 2010)
|
-
|
7
|
-
|
-
|
-
|
-
|
| State Registrar |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Migration Certificate
|
-
|
293
|
153
|
8
|
5
|
1
|
| Technical Education |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application for Registration of Hotel/GuestHouse/Homestay
|
90
|
12914
|
10442
|
1
|
-
|
1
|
Application for Registration/Renewal for Travel Agent
|
30
|
191
|
115
|
1
|
-
|
1
|
Application for Registration of Event
|
-
|
86
|
66
|
1
|
-
|
1
|
| Tourism |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration of Child Care Institution under Juvenile Justice (Care and Protection for Children) Act 2015
|
-
|
11
|
-
|
-
|
-
|
-
|
Scheme for the Welfare of Children in Need of Care and Protection
|
-
|
13
|
-
|
-
|
-
|
-
|
Grant in Aid Scheme to provide Financial Assistance to the Mahila Mandal /Women's Self Help Group -Swawlamban
|
-
|
15
|
-
|
-
|
-
|
-
|
Shelter Home for Women
|
-
|
14
|
-
|
-
|
-
|
-
|
Master Trainers Registration -Swawlamban Scheme
|
-
|
51
|
-
|
-
|
-
|
-
|
Financial Incentives to Mothers who deliver a Girl Child (MAMTA) Scheme
|
-
|
221
|
14
|
576
|
664
|
1
|
Internship Scheme for students
|
-
|
129
|
45
|
7
|
180
|
1
|
| Women And Child Dev. |